Frequently Asked Questions

Find answers to common questions about our high-performance peripherals

How do I update the firmware on my Pulsar mouse?

You can download the latest firmware and Pulsar Fusion software directly from our support page. Connect your device via USB to ensure a stable update process.

Are your wireless mice compatible with Mac?

Yes, our mice function via plug-and-play on macOS, though our configuration software is currently optimized for Windows systems.

What is the battery life of the wireless models?

Most Pulsar wireless models offer up to 70-100 hours of continuous gameplay depending on the polling rate settings used.

Can I use third-party glass skates on my mouse?

Yes, our mice are compatible with most aftermarket skates, but we recommend Pulsar Superglide glass skates for the best optimized experience.

What does the warranty cover?

Our limited warranty covers manufacturing defects in materials and workmanship for a period of two years from the date of purchase.

How do I change the polling rate?

The polling rate can be adjusted either via the physical button on the bottom of the mouse or through the Pulsar Fusion software suite.